TERMS OF BUSINESS

Revised January 2016


This Document contains the Terms of Business for "Kudos Driving School" and is based on the “Code of Practice for Approved Driving Instructors”, they are intended to protect the interests of both The Client and Kudos Driving School or it's representative. You are strongly recommended to familiarise yourself it's contents before entering into any agreement. You may also seek independent advice should you require it.


1) Lesson Appointment Card

a) A lesson appointment card will be issued either before, or on the first lesson. Clients are advised to carry the card so that at the end of a lesson the next appointment/s can be entered and a record of achievement maintained.


2) Driving Licence

a) Clients MUST personally ensure that they are the holders of a valid, signed, current driving licence - which must be produced at the first lesson, and may be regularly checked by their driving instructor. It is a requirement to present the licence for both DSA tests.

b) Clients MUST inform their driving instructor if they receive any endorsements on their licence during the time they are receiving tuition.

c) Clients MUST inform their driving instructor of any special needs they have that might affect their ability to drive.


3) Client Well being

a) In the interest of comfort and safety, clients are advised to wear suitable footwear and comfortable clothing which does not restrict movement. Please ask your instructor for any advice you may require.


4) Tuition Fees

a) Tuition fees are as stated in the fees section of these terms of business and are payable in advance. A lesson is not considered confirmed unless full payment has been received in advance. All accounts must be cleared before taking the official practical driving test.


5) Postponement of a Lesson by Kudos Driving or it's Representative

a) If by reason of a vehicle failure or other emergency a lesson has to be postponed at short notice, an alternative appointment will be made with mutual consent. If the postponement is a driving test, the Kudos Driving will be responsible for the test fee if it cannot be cancelled within the required time (see paragraph 7), regardless of the client’s continuation of lessons with the Kudos Driving or it's Representative. Clients will appreciate that it may not always be possible to notify cancellation if a breakdown occurs on the way to a lesson.

b) Driving tests take priority over lessons, there fore, pre-booked lessons may have to be cancelled or postponed if the school/instructor receives short notice of a driving test appointment.

c) Except as provided for in a) above, the school will give notice of rearrangement or postponement of a lesson within the same time limit as the school/instructor imposes upon a client postponing or cancelling a lesson.

d) If circumstances arise that a change of instructor becomes necessary, the client shall have the right to decline and discontinue lessons with the school/instructor.


6) Postponement or Cancellation of Lessons by Clients

a) At least 2 clear working days (48 hours) notice of postponement or cancellation of a lesson is required. Please note that Sundays and public holidays are not counted as working days. Late cancellations will be charged for at normal lesson rates as specified in the fees section.

b) Notice to the Kudos Driving or it's Representative (in writing, text, telephone, social media or email) shall be deemed to have been served on the day that the communication is received at the school/instructor’s premises, where it will be timed and recorded.


7) Postponement or Cancellation of a Test (Theory or Practical)

a) The attention of clients is drawn to the fact that a statutory period of notice is required under government regulations for the cancellation or postponement of a test.

b) If possible, the client will be advised in good time of the advisability of cancelling their test. Kudos Driving or it's Representative cannot be responsible for the loss of the test fee if the client fails to immediately notify the test booking office. The address and telephone number is given on the test appointment document.

c) KUDOS DRIVING OR ITS REPRESENTATIVE CANNOT BE HELD RESPONSIBLE FOR ANY POSTPONEMENT OR CANCELLATION OF A TEST BY THE TESTING AUTHORITY - AT WHATEVER NOTICE.

d) Clients should note that where lessons or tuition vehicle hire are cancelled at short notice, because of a cancellation by the testing authority, fees are still payable. It may be possible for clients to claim lost fees from the testing authority.


8) Kudos Driving or it's Representative Guarantee

a) Kudos Driving or it's Representative guarantees that only legally authorised instructors will give tuition.

b) Instructors’ official authorising documents will be displayed on the windscreen of the car, and may be inspected freely at any time.

c) Clients may be accompanied on their lesson' by a supervising examiner, whose job is to ensure that the tuition given meets the required standard. This is a 'DVSA' requirement and is in the public interest.

d) If an authorised trainee instructor is used, a client may expect a senior supervising instructor present during some of the lessons.


9) The Driving Test

a) Your instructor will advise the appropriate time to make an application for both the theory and practical driving tests. The advice will be based on the client’s progress to date.  It does NOT imply that the necessary standard has been reached, or that it will for certain be reached by the appointed test date, Kudos Driving or it's Representative will not hesitate to advise, where necessary, the postponement of the test. This condition is intended to save the client expense, unnecessary failure, and the consequent delay in waiting for another test and obtaining a full licence.

b) Kudos Driving or it's Representative reserves the right to withhold the use of the training vehicle for the test or a lesson, if in the opinion of the instructor the client is:

i) Not at driving test pass standard.

ii) Medically unfit (including eyesight).

iii) Under the influence of drugs or alcohol.

iv) Is not properly licensed to drive.

v) Consistently fails to keep, or is late for appointments.

vi) Falls into arrears over payment.

vii) If, for any other reason, the instructor considers the client will be unsafe to handle a motor vehicle.

c) Clients may be accompanied on their test by a 'DVSA' supervising examiner, whose job is to ensure that official standards of testing are observed by examiners. This is a 'DVSA' requirement and is in the public interest.

d) You are reminded that when you attend for your theory or practical test, you MUST take the required documents with you; your instructor will advise you. Failure to comply with this regulation will mean the examiner may have to cancel your test; you will forfeit your test fee and have to apply for a new test date.

e) In the event of the test appointment being sent to the client, they are required to notify the Kudos Driving or it's Representative as soon as possible, of the date and time of the test and show the document to their instructor on their next lesson.  Kudos Driving or it's Representative cannot accept any responsibility for booking an incorrect time or date for a test unless the appointment document is produced. If the appointment is sent to the Kudos Driving or it's Representative, then an undertaking is given, to show the client the document on their next lesson or notify them as soon as possible.  The document will be handed to the client on request.


10) Lessons in Clients Own Car

a) Lessons may be given in a client’s own car if the instructor is willing to do so, on condition that it is clearly understood:

i) The car is fully insured for teaching for reward - and this must be confirmed, in writing, by the vehicle underwriters.

ii) The instructor is covered by such insurance to drive the car - to be confirmed as above.

iii) The instructor can in no way be held liable for any damage or accident. While the instructor will make every effort to prevent the client having an accident, or damaging the car, it will be realised that their control is very limited. If clients wish to have lessons in their own car then a second rear view mirror must be provided for the instructor. In view of the extra responsibility entailed, there will normally be no reduction in lesson charges.


11) Insurance

a) Kudos Driving or it's Representative cars are fully insured for tuition and driving tests, the insurer’s name is: DARRYL GRAY - ADI 426902 (The certificate of insurance is available for inspection)

b) No liability of any kind can be accepted by Kudos Driving or it's Representative for the loss of, or damage to any property belonging to, or in the possession of the client.


12) Legal Liability

a) Clients should be aware that their instructors primary objective is to promote road safety, and in doing so, he/she will have to issue instructions which clients must be prepared to carry out without undue argument.

b) The instructor will make every effort to train you to the highest standard, but can in no way be held liable for any errors you commit whilst driving and not accompanied by your instructor either before or after a test pass.

c) During an official driving test the client is in charge of the vehicle and is liable for anyfines or charges levied as a result of any motoring offence committed.


13) Complaints

a) If you are unhappy with any aspect of your tuition you should notify the school/instructor without delay, and not later than seven days from the date on which the cause of the complaint arose.  Every effort will be made by Kudos Driving or it's Representative to satisfactorily deal with the complaint, these “Terms of Business” and the “Code of Practicefor Approved Driving Instructors” forming the basis for negotiations.

b) Should any dispute be unresolved mutually, the client has the right to refer the matter to Kudos Driving, Cricketts Cottage, 197 London Road, Chippenham, Wiltshire, SN15 3AW.



14) Fees

Normal Lesson Rates

  • The rate for a 1 hour lesson (manual gears) is £35
  • The rate for a 1 hour lesson (automatic gears) is £40.00
  • Duration of a "standard lesson" will be approximately 2 hours
  • The normal rate for a "standard lesson" (manual gears) is £60
  • The normal rate for a "standard lesson" (automatic gears) is £65
  • A series of 10 hours (5 lessons) booked & paid for in advance is £290
  • A series of 20 hours (10 lessons) booked & paid for in advance is £570
  • 35 Hours Fast Pass Course (inclusive of test fee) is £1050
  • 45 Hours Fast Pass Course (inclusive of test fee) is £1320
  • Premier Pupils - £3200
  • The hire of the tuition car and instructor for the driving or theory test is £60
  • All fees are subject to adjustment from time to time at two weeks’ notice.


Premier Pupils - Complete Driving Course

Includes: DSA Theory Test fees (limited to a maximum of 10 attempts).

DSA Practical Test fees & as much driver training as required to reach the minimum safety standard required to sit the DSA practical driving test. (Limited to a maximum of 10 attempts).

Training is undertaken in both manual and automatic vehicles and will cover Bristol, Bath, Chippenham, Swindon and surrounding areas.


15) Offers & Promotions

  • Offers are open to new drivers only and are purely to assist in the continuity of learning; ultimately leading to you passing your driving test within the UK average time frame.
  • All offers are non-refundable with the complete balance to be paid in advance unless otherwise specified.
  • There MUST NOT be a break between the offer lessons of more than 2 weeks; otherwise the remaining lessons will be forfeited.  All other lessons are to be taken congruently and with no longer than a 1 month interval between them.
  • The offer will not apply to those individuals who book a test without the instructor’s prior knowledge.  A test can only be booked with the full consent of the driving instructor.


16) Lessons normally start from

  •  The client’s home or a place agreed by mutual arrangement.
  • In their own interests clients are advised to be punctual for appointments.
  • The instructor will wait 15 minutes.  A reciprocal waiting time may become necessary for the arrival of the instructor who may be delayed due to some unforeseen circumstance.
  • The lesson will commence from the appointed time or the time of the instructor’s arrival if that should be later.


 

Cheques should be made payable to: Darryl Gray

If you do not agree with; are unwilling to commit to; or be bound by these Terms of Business; then please DO NOT enter into an agreement with Kudos Driving School / it's representatives or use any of our services.

 

 info@kudosdriving.co.uk

Tel: 07505 373 765


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